When Every Detail Matters:
How Dr. Eric Strouse Transformed His Practice
Starting From Scratch
Dr. Eric Strouse, owner of Strouse Orthodontics in Tampa, Florida, joined KLOwen for a live webinar to share an honest, data-backed look at how custom digital orthodontics changed the trajectory of his practice.
When Dr. Strouse purchased an existing orthodontic practice in 2021, he inherited more than he bargained for: paper charts, no digital records, disorganized systems, and patients averaging 27 appointments per treatment. Within months, he'd lost most of his staff.
"I was ready to hang it up," he said. "I was overwhelmed and wanted something fundamentally different."
The Data Doesn’t Lie
After implementing the KLOwen Custom Solution, the results were measurable. Treatment time improved by nearly 25%, visits per case dropped by almost 40%, and bracket repositions became nearly non-existent . Outside of two cases involving impacted teeth, every case Dr. Strouse presented had zero repositions.
"I know factually, versus just my own feelings, that this system is making a difference."
Getting Your Team On Board
Dr. Strouse was candid about staff buy-in — the most common barrier orthodontists cite when considering a system change. His advice: lead with confidence and show your team what’s on the other side.
The shift to indirect bonding transformed his team’s daily experience. Rather than passing brackets chairside, assistants now own the bonding process, which has given them a source of genuine pride.
I don’t want to stand there passing him brackets. He planned the case, and I get to use these custom jigs to place them.”
— Dr. Strouse’s Assistant
Any time you’re looking for an issue, you can always find one. But this is not going to be as hard as you think, and on the other side, it’s always going to be a benefit.
The ROI Conversation
Dr. Strouse’s answer to the lab-cost question was direct: think about the cost of not doing it.
“What’s the cost of the status quo?”
• Unpredictable outcomes
• High reposition volume
• Staff frustration
“Those final photos are your marketing. You want beautiful work and patients who aren’t coming in every single month.”
Pearls & Final Thoughts
Custom digital orthodontics isn’t just a clinical upgrade — it’s a practice transformation that lowers appointment load, creates more predictable outcomes, attracts highly engaged patients, and makes your results easier to showcase.
Ready to explore a custom digital solution?
Great! Because we can’t wait to show you.