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Cracking the Code on Efficiency

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How Dr. Kristen Knecht Scaled 50% Smarter with the KLOwen Custom Solution

intro_dark_2presenters (17)When Dr. Kristin Knecht opened her Houston practice, Knecht Orthodontics, in early 2020, six weeks before the pandemic, she was like many orthodontists: motivated, overwhelmed, and stretched for capacity. After rapid growth, staffing turnover, and increasing daily chaos, she knew something had to change.

Then she made a bold shift to the KLOwen Custom Solution and transformed not just her efficiency, but her entire quality of life as a practice owner.

Today, Dr. Knecht has completed 500+ KLOwen custom cases, dramatically reduced appointments and repos, and created a calmer, more predictable workflow for her team and patients.

This blog breaks down her story, the data behind her results, and three tips doctors can implement today to begin improving treatment efficiency—starting now.

From Skeptic to Believer: “Could this system really deliver?”

Like many orthodontists, Dr. Knecht doubted whether custom digital braces could deliver on the promised efficiency gains.

“The brochure looks great… but can they really deliver? I wasn’t sure.” She kept hearing the same thing from colleagues: You have to try this system. I’ll never go back to direct bonding again." Still, she waited—until she began forecasting the future of her fast-growing startup and saw a major problem forming:

She was about to hit a capacity wall.

Her open bay had five chairs, her production was rising fast, and she didn’t want to add more clinical days or bring in another doctor. Efficiency became her only path forward.

In October 2023, she finally took the leap.

The Turning Point: Losing Staff but Gaining Efficiency

Just as her team mastered the new workflow, she faced a crisis: her two strongest assistants left within weeks.

“I was seeing 55 patients a day and staffed perfectly. Losing two people was frightening.

Instead of reverting to old habits, Dr. Knecht used this moment to commit fully to KLOwen’s recommended protocols—especially stretching appointment intervals and the system

That’s when everything changed.
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Dr. Kristen Knecht
Knecht Orthodontics
"I was skeptical... but when I finally analyzed my own data, that's when I realized: this system really works.”
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The Data: “The numbers don’t lie.”

After reviewing 25 traditional cases and her first 30 KLOwen custom cases, the results stunned her.

Efficiency Gains With KLOwen

31%
reduction in treatment time
(24 → 17 months)
41%
reduction in average time
(21 → 12.4 visits)
75%
reduction in repos
(4.67 → <1 per case)
65%
increase in revenue per visit
($291 → $481)

“If you asked me how many times I thought I was seeing a patient, I never would’ve said 21 visits. The data was shocking.”

And perhaps most meaningful: She regained full control of her schedule. 

“My front desk would ask, ‘Why are you hovering up here? Don’t you have something to do?’ For the first time, I actually had time.”

Clinical Wins: Fewer Visits, Better Outcomes

Across mild Class II cases, deep bites, Class III subdivision, and class II crowding, Dr. Knecht repeatedly showed:
  • Fewer repos
  • Faster leveling and alignment
  • Stronger finishes on second molars
  • More predictable detailing
  • Significantly fewer doctor-intensive visits

Some cases finished in 8–10 visits, including complex bite cases—and still with outcomes she describes as “better than I ever achieved with direct bonding.”

“I’d never finish my traditional twin cases in under 12 months—no matter what I did.”

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Why It Works

Dr. Knecht sums it up simply:
“My time is valuable. Anything that empowers my team and increases efficiency—without sacrificing quality—is a win.”
The KLOwen Custom Solution streamlines every step:
  • Fewer repos
  • Accurate, consistent bracket placement with custom trays
  • Reduced chair time due to predictable wire progressions
  • More assistant-led appointments
  • Less need for doctor detailing
  • Earlier second molar engagement
  • Fewer emergencies and broken brackets
It all adds up to one thing: A calmer, more profitable, more scalable practice.

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