Smarter Braces. Stronger Connections. Better Outcomes.

How Custom Braces and Virtual Care Elevate the Patient Experience

Orthodontic patients today expect more than just great results—they want treatment that fits seamlessly into their lives, with fewer disruptions and more meaningful connections to their doctor. For Dr. Adam Reynolds of Orthodontic Design Co. in Madison, AL, the combination of KLOwen Custom Braces and virtual care through Grin is helping him exceed those expectations every day.

Custom Braces Designed for Predictability and Comfort

KLOwen’s fully custom solution starts with a digital setup allowing doctors to plan treatment with extreme precision. Each bracket placement is prescribed specifically for the patient’s anatomy, meaning tooth movement is more controlled, more comfortable, and more efficient, and brackets are placed in the final position from the start. With fewer repos, fewer emergency visits, and predictable wire sequencing, Dr. Reynolds reports completing most cases in 10 or fewer appointments—often within 14 months or less.

Fewer Visits, Greater Convenience

Patients—and their parents—appreciate the convenience. Instead of being pulled out of school or work for frequent check-ins, they get fewer in-person visits while still receiving consistent oversight through virtual care. Patients use a simple at-home scan tool to send images directly to the doctor, who can then monitor progress and provide feedback on their own schedule.

Boosting Clinical Efficiency and Patient Experience

This dual approach enhances clinical efficiency and patient experience. Dr. Reynolds has found virtual check-ins allow him to identify issues early, promote better hygiene, and keep treatment on track—all while preserving valuable chair time.

“Parents feel heard. Patients feel supported. And my team can focus on what matters most,” he explains.

Results That Speak for Themselves

The results speak for themselves. In one case, a young patient saw dramatic improvement within just two months of bonding with KLOwen Custom Braces—and only two in-office visits. In another,  Dr. Reynolds replaced a conventional system mid-treatment with KLOwen and achieved a significantly better finish, with no repos required.

A Scalable Model for the Modern Practice

By reducing the number of doctor-intensive visits and shifting many interactions to virtual, Dr. Reynolds has created a scalable workflow that keeps patients engaged, outcomes predictable, and the practice running smoothly.

Key Takeaways:

1. Fewer Appointments, Better Outcomes:
   KLOwen custom braces reduce the need for repos, wire changes, and emergency visits—shortening treatment time without sacrificing quality.
2. More Predictability, Less Stress:
   Doctors can confidently plan treatment from the start and know the results will follow, improving efficiency and reducing in-office troubleshooting.
3. Virtual Care Builds Real Connection:
   Patients stay closely connected to their doctor between visits, improving satisfaction and communication—without overloading your schedule.
4. Scalable, Patient-Centered Workflow:
   Custom braces and virtual care free up clinical time, improve hygiene oversight, and empower teams to focus on high-value care.
   
   

Ready to elevate your patient experience and unlock a more efficient, digital workflow? Schedule a demo to see how KLOwen Custom Braces can work in your practice.